There are two ways for the users to download data. The first way enables the user to directly download the data from the dashboard. The other way provides the user with API (Application Programming Interface) which validates automatic download of daily data.
We are available on all the major platforms to provide support. Clients can contact us through any of these platforms. Some of the platforms are Email, Phone, Zoom, WhatsApp, Viber, Telegram, Live chat, Facebook Messenger, Google Meet, Line, Signal, etc.
No, we do not provide the details behind a proxy. The proxy service becomes the registered name holder of the record and its identity and contact information are displayed in Whois data which results in breaching the General Data Protection Regulation (GDPR) guidelines.
Discounts are only applicable on 1 year of billing. You can reach out to us for more information through the dashboard's support system. Whereas, we do provide a discount of flat 50% off to educational institutions (your billing must be done by an email ending with .edu, .ac, etc). The same is also applicable for Government and military organizations.
Newly registered domains database can be provided in CSV, however historical domains database you can get in either JSON, XML, CSV, MySQL, or Elastic Search.
Yes, you can purchase a category-based domain database. The order will be customized according to the demands of the clients. Prices for the same varies depending on the personalised script and how frequently you want the data, i.e. monthly, quarterly, yearly.
If you buy the subscription on the 1st of any month and wish to cancel the very next day, then the refund will also be initiated the very same day and the amount will be reflected in your account within 5-7 days.
You will be charged on a pro-rata basis for the services used for your subscription to the new whois data. But if you decide to terminate your subscription after 19 days or midway then you will be charged for only those 19 days and the remaining balance shall be refunded.